Welcome to the new EPIC! Aligned with our new mission statement and our new branding. Learn more

EPIC Resources

Access EPIC’s whitepapers & webinars

EPIC Insights Resources

Monetizing Friction: What Happens When ChatGPT Introduces Ads?

ChatGPT has rapidly shifted from novelty to essential infrastructure, becoming a default tool for millions. Yet while usage is deep, monetization remains uneven, with most users on the free tier. As ChatGPT pilots advertising in its Free and Go plans, a pivotal question emerges: can ads unlock revenue without eroding trust or habits? This paper explores the commercial, behavioral, and pricing implications of that shift.

Who Is Right... Michael O'Leary or Elon Musk?

Two industry heavyweights—Michael O’Leary and Elon Musk—clashed publicly over the future of inflight WiFi. O’Leary dismissed the idea, citing limited demand, while Musk insisted otherwise. But beyond boardroom debates, the real question is: what do Ryanair passengers actually want? To uncover the truth, we asked over 1,000 UK travelers who had flown with Ryanair in the past year a simple, revealing question. Their answers tell the story that matters most.

Guinness vs Aldi in the UK

Private label dominance is reshaping the UK retail landscape, driven by discounters Aldi and Lidl, inflationary pressures widening the price gap, and bold innovation from traditional players like Sainsbury’s and Morrisons. As premium private labels rival established brands in quality and design, the lines blur between “copycat” packaging and authentic identity. This study examines whether mimicking leaders converts shoppers—and how brands can defend their visual territory in an increasingly competitive market.

Get EPIC support for your pricing and product decisions!
Talk to one of our research experts.